1. Introduction
Welcome to TianYe (“we,” “our,” or “us”). By accessing or using the https://tianye.co website (the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Service.
2. Eligibility
By using our Service, you confirm that:
• You are at least 18 years old.
• You are legally capable of entering into binding contracts.
• You represent a business entity, such as a wholesale distributor or retailer, in need of B2B services related to adult wellness products.
3. Description of Service
TianYe provides B2B wholesale services for adult toys, intimate wellness products, and BDSM gear, including customizable branding and private labeling options. Our offerings are intended for business use only and not for personal consumption.
4. Account Registration
To access certain features of the Service, you may be required to create an account. You agree to:
• Provide accurate, complete, and current information during registration.
• Keep your account credentials confidential and not share them with unauthorized users.
• Notify us immediately if you suspect any unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Orders and Pricing
TianYe operates as a B2B service provider for wholesale buyers, including distributors, private label brands, and retail chains. All products are made to order based on client specifications.
• Custom Orders: All orders are fully customized based on your requirements, including product design, materials, packaging, and branding. A detailed quotation and production timeline will be provided after the order details are finalized.
• Order Confirmation: Once an order is confirmed, a contract outlining terms, pricing, and production details will be issued. Production begins upon receipt of the signed agreement and payment of the required deposit (as specified in the contract).
• Production Lead Time: Lead times vary based on the complexity and quantity of your order. Estimated delivery timelines will be communicated during the quotation process.
• Pricing: Pricing is determined by order volume, customization requirements, and materials. All prices are quoted in [currency] and do not include taxes, duties, or shipping costs unless explicitly stated.
• Order Modifications: Changes to an order after confirmation may incur additional charges and could impact the production timeline.
• Cancellations and Refunds: Orders cannot be canceled once production has commenced. Any cancellations before production begins may be subject to a cancellation fee as outlined in the contract.
Note: Due to the nature of our products and their intended use, all sales are final, and returns are not accepted unless there is a defect attributable to production errors on our part.
6. Intellectual Property
All content on the Service, including text, images, logos, and designs, is the property of TianYe or its licensors. You agree not to:
• Copy, distribute, or create derivative works based on our intellectual property without prior written consent.
• Use our intellectual property for any unauthorized purpose.
7. Prohibited Uses
You agree not to use the Service for:
• Illegal activities or purposes.
• Reselling or redistributing products to unauthorized third parties.
• Any activity that could damage or impair the Service or its reputation.
8. Limitation of Liability
To the fullest extent permitted by law:
• TianYe will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
• Our total liability will be limited to the amount paid by you for the specific transaction giving rise to the claim.
9. Indemnification
You agree to indemnify and hold TianYe harmless from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the Service.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of law principles.
11. Termination
We reserve the right to terminate or suspend your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business.
12. Changes to Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting to this page. Your continued use of the Service constitutes your acceptance of the updated Terms.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
• By email: jessie@tianye.co
By using TianYe, you acknowledge that you have read, understood, and agree to these Terms of Service.
